Shipping & returns

Standard shipping (3-5 business days) is complimentary on all orders over $75 within the continental United States. Orders under $75 ship for a flat rate of $7.95.

All orders are processed within 1-2 business days. You'll receive a tracking number via email once your order ships.

We accept returns of unused, unopened products within 30 days of delivery. Items must be in their original packaging.

Refill pouches are non-returnable once opened due to hygiene regulations. If you receive a damaged or defective product, contact us immediately and we'll make it right.

To initiate a return, email hello@oeste.co with your order number.

We currently ship within the United States only. International shipping is coming soon. Join our mailing list to be notified when we expand.